EPCC-14

EPCC-14 was needed because many existing measures are global, narrow, setting-specific, group-specific, or incomplete in reflecting person-centred care foundations. EPCC-14 is a short patient-reported experience measure developed to assess person-centred care. The final EPCC-14 scale fit the Rasch model well in the UK sample. EPCC-14 measures a single overarching construct of experienced person-centred care. EPCC-14 was designed for people with chronic or long-term conditions and for use across healthcare settings. EPCC-14 may support benchmarking, quality improvement, and evaluation across services because it is not tied to one condition or setting.