First-Appointment Discharge

Participants were more likely than non-participants to be discharged back to primary care at the first haematology appointment. The increase in first-appointment discharge represented a 22% relative reduction in potentially avoidable follow-up. The first-appointment discharge rate was 23.9% among participants and 19.36% among non-participants. At the individual presenting-complaint level, thrombocytosis was the only complaint with a significant discharge difference, and the control group did better for that complaint. The discharge-rate difference between participants and non-participants was statistically significant.