Governance and Agility
Governance initially supported effectiveness by enabling lateral communication, decision-making, coordination, and situational awareness. Local teams needed decision-making room based on their circumstances. Excessive governance was seen a…
1 sources - 4 claims
Governance initially supported effectiveness by enabling lateral communication, decision-making, coordination, and situational awareness. Local teams needed decision-making room based on their circumstances. Excessive governance was seen as reducing innovation, agility, flexibility, and rapid response. As the service matured, increased formalism was perceived by some participants as over-governance.