Person-Centred Support

Caseworkers used collaborative goal setting based on service users' own priorities. Caseworkers advocated for service users when services failed to respond or systemic barriers threatened accommodation. Social reconnection involved linking…

1 sources - 4 claims

Caseworkers used collaborative goal setting based on service users' own priorities. Caseworkers advocated for service users when services failed to respond or systemic barriers threatened accommodation. Social reconnection involved linking service users to family, peer support, and community programmes. Practical support included help with phone access, banking, healthcare registration, benefits, housing search, and applications.