Pharmacist-Led Medication Counseling

The video approach reduces bias from pharmacist characteristics including sex, gestures, facial expressions and tone of voice. This study is described as the first to evaluate whether pharmacist-led enhanced coping support can reduce the nocebo effect. Both study groups receive standard medication counseling via a standardized prerecorded 10-minute video. Prerecorded video counseling prevents real-time monitoring of patient complexion and mental state, differing from usual clinical practice. The prerecorded video is used to reduce variability across study sites and pharmacists.