Receptionist Role Expansion
Role titles and job descriptions differ across practices, and the NHS lacks a standard taxonomy for these roles. The scope of general practice receptionist work has expanded substantially. Non-clinical support roles range from patient-faci…
1 sources - 4 claims
Role titles and job descriptions differ across practices, and the NHS lacks a standard taxonomy for these roles. The scope of general practice receptionist work has expanded substantially. Non-clinical support roles range from patient-facing reception and triage support to indirect administrative functions. Experienced receptionists often informally fill general practice assistant roles involving clinical administrative support.