Workforce Resilience

Staff health protection and the ability to quickly mobilise professionals within and outside hospitals were the most critical workforce resilience factors identified. Workforce health protection and enhanced patient communication were jointly rated as very or extremely important by 69% of respondents for ensuring care continuity in future crises. Reallocation of healthcare staff was found to be more effective when teams were kept intact rather than individuals moved in isolation. Mobilising retired doctors and nurses was highlighted as a specifically useful preparedness measure.